FAQs
Do you have a question about The Cascades Apartments? Our staff is happy to try to answer any questions you may have about our beautiful apartment community located in Anaheim Hills, CA.
Have a question that isn't answered here in our Frequently Asked Questions (FAQs)? Call us at (844) 954-4760 to speak with one of our leasing consultants.
Q. Where is The Cascades Apartments located?
The Cascades Apartments is an apartment community in Anaheim Hills, California in Orange County. We are located at 8604 E. Whitewater Drive, Anaheim Hills, CA 92808.
Q. What's near The Cascades Apartments?
The Cascades Apartments is near:
- Sycamore Canyon Plaza
- Anaheim Hills Festival Center
- Savi Ranch
- The Walt Disney Company
- Providence
- Kaiser Permanente
- Hoag
- University of California Irvine (UCI)
- California State University Fullerton
- Orange Unified School District
- John Wayne Airport (SNA)
- Honda Center
- Anaheim Stadium
- Anaheim Convention Center
- Orange County Zoo
- Oak Canyon Nature Center
- Yorba National Park
Q. Do you allow pets at The Cascades Apartments?
Yes, we are pet-friendly and allow pets at The Cascades Apartments. Please see our detailed pet policy for restrictions.
Q. What are the requirements to apply for an apartment at The Cascades Apartments?
You must be 18 years or older to apply for an apartment at The Cascades Apartments. You will be subject to screening and certain income requirements and rental standards. Please contact us for further details or apply now to see our leasing terms and conditions.
Q. How do I apply?
To apply for an apartment at The Cascades Apartments, select one of our 1-bedroom and 2-bedroom apartments and click APPLY NOW to start your application online.
Q. How can I pay my rent electronically? Are there any fees?
You can pay via credit card for a small charge or use an ACH payment, which is free. Both can be done on our Resident Portal just use the Resident Login page on this website.
Want to download the "RENTCafe Resident" app to make payments and submit maintenance requests? Click below to download and start using "RENTCafe Resident" from Apple iTunes or Google Play.
When a resident signs up for this service, how is their rental payment tracked by IdentityIQ?
IdentityIQ integrates with your Yardi Voyager to access the data fields required to report on-time rental data to the credit bureaus.
Are there negative impacts tracked for late payments and communicated to the residents?
There are no negative impacts for late or missed payments. Only on-time rent payments are reported.
Does this apply to rental payments only, or other monthly lease charges (i.e., pet fee, utilities, etc.)?
This applies to rental payments only.
What fees are associated with this service on the residents side? Is it a one-time fee to set up the service, or a monthly recurring fee?
Fees are on a monthly reoccurring basis directly to the resident.
What type of correspondence will the residents receive from IdentityIQ regarding their credit? Emails? Texts?
IdentityIQ provides credit monitoring and identity alerts via email or via text if the resident downloads the IdentityIQ mobile app. The resident may also receive marketing emails from IdentityIQ once they choose a service.
Can clients access reporting on residents who have signed up for the service?
Clients will be able to access their partner portal, where they can view details about who has enrolled, which plans they chose, cancellations, and more.
Can IdentityIQ provide reporting on campaign performances to Yardi clients, such as emails, resident portal announcements, Resident Portal home page narrative, online leasing page narrative, etc.?
Yes! This can be provided upon request. Please note all links must be implemented with code tracking provided in this document for accurate reporting.
Results may vary. Some members may not see an increased score or increased creditworthiness. Lenders use a variety of credit scores and may make decisions about your creditworthiness based on a credit score different from those impacted by positive rental payment reporting.
Have another question?
Contact us and schedule a private tour today! We look forward to showing you how The Cascades Apartments offers Anaheim Hills living at its finest!
PHOTOS | FLOOR PLANS | AMENITIES | CONTACT US